Common Questions when Considering Google Workspace

Google Workspace Frequently Asked Questions (FAQs)

What are Google Workspace Frequently Asked Questions ?

These are most common questions asked by users when considering google workspace for their organizations.

Below are some of them with their answers:

What is the difference between Google Workspace and Google’s free apps?

• Ans: With Google Workspace, you’ll receive a number of additional business-grade services not included with Google’s free consumer apps. These services include: custom business email @yourcompany, twice the amount of cloud storage across Gmail and Drive, 24/7 phone and email support, 99.9% guaranteed uptime on business email, interoperability with Microsoft Outlook, additional security options like two-step authentication and SSO, and administrative controls for user accounts.

Can I purchase individual Google Workspace apps?

• Ans: No. When you sign up for Google Workspace, you’ll gain access to a set of integrated apps that work together seamlessly. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets, or Slides, collaborators automatically receive email alerts. With a single click, you can join a video meeting in Meet from your inbox or calendar. Using these tools together improves productivity and gives your business the most value. However, you are welcome to purchase the suite and only use the services of your choice.

Can I replace my current software with Google Workspace?

• Ans: We’ve found that many of our customers are able to eliminate their existing productivity suites and rely exclusively on Google Workspace to create different kinds of files, including text documents, spreadsheets, and presentations. You can work on those files in real time with other people and store them in the cloud with Google Drive. Google Workspace ’s apps work across devices. Unlike traditional desktop applications, there is no software to install. Google Workspace is also compatible with files made in other programs, such as Microsoft Office.

How does Gmail in Google Workspace differ from free Gmail?

• Ans: Google Workspace now offers various plans tailored to help find the right fit for you. In addition to Gmail for personal use (at no cost), Google Workspace offers Gmail Workspace Individual and Workspace Business accounts at a low cost, and include upgrades such as increased storage, custom email addresses or professional email layouts to help individuals, teams and business stay on top of everything. Learn more here.

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Can I migrate my existing email to Google Workspace?

• Ans: Yes. Google Workspace migration tools are available for importing your old emails from legacy environments such as Microsoft®, IBM® Notes®, and other email systems. For more information on the tools available for data migrations into Google Workspace, see Migrate your organization’s data to Google Workspace .

Can external participants join a call?

• Ans: Absolutely. For the no-cost version of Google Meet, participants can either sign in with a Google Account or be approved by the meeting organizer to join.
• For Google Workspace customers, once you’ve created a meeting, you can invite anyone to join even if they don’t have a Google Account. Just share the link or meeting ID with all meeting participants.

Is a third-party service required for dial-in access?

• Ans: No. With Google Workspace ’s Enterprise edition, you have the ability to include a phone number and PIN on each of your meetings with no other configuration required. Check the dial-in documentation for further details.

How does Drive in Google Workspace differ from free Drive?

• Ans: Google Workspace’s Drive provides twice the amount of storage, 24/7 phone and email support, sharing controls, and advanced reporting. You can upgrade to unlimited storage (accounts with fewer than 5 users get 1TB/user) for an additional fee. See Google Workspace’s pricing details for more information.

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